Privacy Policy
Effective Date: June 2023
Educational Coaching Center FZLLC (“ECC Dubai,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information of students, parents, and visitors to our website (www.eccdubai.ae) and our educational services. This Privacy Policy explains how we collect, use, and safeguard your information in accordance with UAE laws and regulations.
Information We Collect
We collect personal information from students, parents, and website visitors to provide our educational programs effectively. This may include:
Personal Details
Name, contact information (email, phone number), date of birth, and nationality.
Academic Information
Enrollment details, courses selected (IGCSE, AS & A Level, BTEC HND in Business, Computing, or Art & Design), grades, learning progress, and assessments.
Payment Information
Billing and payment details for course registration and related services.
Technical Information
IP address, device type, browser information, and website usage analytics.
Communication Data
Messages, inquiries, and feedback provided via email, phone, or online forms.
How We Use Your Information
We use collected information for purposes including:
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Administering and managing student enrollment in our IGCSE, AS & A Level, and BTEC HND programs.
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Providing personalized educational support, course updates, and academic guidance.
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Processing payments and issuing receipts for tuition fees.
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Communicating important information regarding classes, schedules, or events.
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Improving our website, services, and learning resources through analytics.
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Complying with UAE regulations and KHDA requirements for educational institutions in Dubai.
Sharing Your Information
ECC Dubai does not sell or rent your personal data to third parties. We may share your information only:
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With authorized ECC staff for administrative and educational purposes.
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With KHDA or regulatory authorities as required by law.
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With third-party service providers supporting our operations (e.g., payment processing, IT services), under strict confidentiality agreements.
Data Security
We implement industry-standard security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, restricted access, and regular security audits.
Cookies and Website Tracking
Our website may use cookies and analytics tools to enhance your browsing experience and understand user interactions. You can adjust your browser settings to manage cookies, although this may affect certain website functionalities.
Your Rights
Under UAE law, you have the right to:
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Access, correct, or update your personal information held by ECC Dubai.
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Request the deletion of your personal data where applicable.
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Withdraw consent for data processing, subject to legal and contractual obligations.
To exercise your rights, please contact us at info@eccdubai.ae or call +971 4 433 1109.
Retention of Data
ECC Dubai retains personal data only as long as necessary for educational, administrative, or legal purposes. Once no longer required, information is securely deleted or anonymized.
Children’s Privacy
ECC Dubai primarily serves students under parental supervision. We do not knowingly collect personal information from children without parental consent. Parents or guardians may contact us to review or delete a child’s information.
Changes to this Privacy Policy
​ECC Dubai may update this Privacy Policy from time to time to reflect changes in regulations, our operations, or services. Updates will be posted on this page with the revised effective date.
Contact Us
For questions, concerns, or requests regarding this Privacy Policy, contact us:
Educational Coaching Center FZLLC
Office G06, Block 2B, Dubai Knowledge Park, Dubai, UAE
Email: info@eccdubai.ae
Phone: +971 4 433 1109
This policy ensures compliance with UAE privacy regulations, emphasizes your Dubai location, and references your core offerings (IGCSE, AS & A Level, BTEC HND).